Installation & Setup
The installer required to run Live Access & Client Portal isn't available
If you are trying to setup Live Access for the first time and are getting this error: This means that the registration form executable file is not in the KC7 folder. Normally if this happens it's because anti-virus did not recognize the file and ...
.NET Framework error during Live Access install
On some operating systems, you may encounter an error when attempting to setup Live Access that is similar to this: If you encounter this error, please do the following: Click YES on the error prompt to install this .NET Framework version and ...
Live Access setup guide (Detailed)
Kennel Connection Live Access Setup Guide **This is a detailed setup guide that includes step by step instruction. If you would prefer a basic setup guide, please click here to redirect: Kennel Connection Live Access Basic Setup Guide** Welcome ...
Resetting your shopping cart password
When signing up for Live Access or other subscription services, you'll be using the new shopping cart system at www.kennelconnection.com or from inside Kennel Connection software. If you do not know your account login for the shopping cart, you'll ...
Live Access setup guide (Basic)
Kennel Connection Live Access Setup Guide **This is a Quick setup guide that includes basic instruction. If you would prefer a much more detailed setup guide, please click here to redirect: Kennel Connection Live Access Detailed Setup Guide** ...
Getting started using Live Access
Welcome to the Kennel Connection Live Access Getting Started Guide. Here you'll find some helpful info and some links to knowledgebase articles that will help you get the ball rolling. Many want to know what's different about our Live Access VS other ...
Recent Articles
Unhandled Exception Error System.FormatException An invalid character was found in the mail header
Unhandled Exception Error: System.FormatException: An invalid character was found in the mail header: '>'.: Symptom: When attempting to send emails to multiple customers under the Utilities>Send Email option, you may sometimes receive an Unhandled ...
Hello-Groom - Dashboard views
You have the option for three different dashboard views. The Compact and Comfortable Views allow you to see most of the information related to the pet and the client including packages, warnings, vaccine dates. You are able to create an invoice ...
Multilocation - Dashboard views
You have the option for three different dashboard views. The Compact and Comfortable Views allow you to see most of the information related to the pet and the client including packages, warnings, vaccine dates. You are able to create an invoice ...
Live Access - Dashboard views
You have the option for three different dashboard views. The Compact and Comfortable Views allow you to see most of the information related to the pet and the client including packages, warnings, vaccine dates. You are able to create an invoice ...
Cloud - Dashboard views
You have the option for three different dashboard views. The Compact and Comfortable Views allow you to see most of the information related to the pet and the client including packages, warnings, vaccine dates. You are able to create an invoice ...