Restarting Live Access **
How to Restart Live Access
If you are seeing this error message when trying to load Live Access, it may be resolved with a simple restart.
Please note that Live Access must be restarted from the host server computer.
To restart Live Access from the host server:
- Open Kennel Connection
- Go to Utilities
- Select Live Access
- Click Restart Live Access
Once restarted, allow a few moments and then try accessing Live Access again.
In most cases, this should resolve the issue. If it does not, please refer to this guide on restarting Live Access outside of Kennel Connection for additional troubleshooting steps. Restarting Live Access outside of Kennel Connection
If the issue persists, please let us know and we’ll be happy to assist further.
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Restarting Live Access outside of Kennel Connection **
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