Tenerum processing
Installing a Credit Card Patch for Tenerum
Welcome to Kennel Connection's Integrated Credit Card Processing! If you're viewing this article, odds are you've received your hardware and you're ready to get started! The first step will be to download and install the CC data into your KC software ...
Voiding a credit card transaction (Tenerum)
Tenerum Processing. Inevitably at times a transaction may need to be voided for whatever reason. To void a transaction, simply click on Accounting and then on Credit Card Management. Click the "View" button, locate your transaction in question and ...
Installing and configuring your chip reader for integrated credit card processing (Tenerum)
Tenerum Processing only. Once you receive your new CC chip reader, you'll want to get it setup so you can start taking payments. Please see the below on how to install & configure your new device. Part 1: Installing your new CC device hardware. The ...
Using a stored credit card to pay an invoice
When a client paying an invoice has a credit card on file that they would like to use, the process is simple. Just as in part 3, open the invoice and choose how you'll proceed. Quick CC or Pay. Once you're on the Credit card screen, instead of ...
Getting started with integrated credit card processing (Tenerum)
Tenerum Processing Only Welcome to your new integrated CC processing with your Kennel Connection software! Please view the below to get started. Note that processing credit cards or storing credit cards requires the chip reader device. Until you ...
Processing a credit card return/refund
To process a return on an invoice paid by integrated CC processing, simply go to Accounting, Invoices. Locate the invoice in question. Click the "Returns" Button. The Return/Refund invoice will open. Any line items from that invoice that was paid ...
Completing a return without an associated invoice or after batch
*Tenerum processing Important! If you have an invoice associated with the original transaction, you should use the standard invoice return process found here: Processing a credit card refund/return If you need to complete a return but have already ...
Completing a refund on a credit/deposit with CC processing
*Tenerum CC processing. There may be times where you need to refund a deposit/credit that was paid via CC. Here are the steps: In the top menu of Kennel Connection, click accounting and choose receipts. Locate the pre-payment/credit in the ...
Storing a credit card on file while using Tenerum
With Kennel Connection you can save up to three CC's on file for each client. Please note that this CC data is NOT stored in your database. It simply creates a secure token stored on file with the processor that KC can use to access the data. To ...
Running a credit card transaction while using Tenerum
Tenerum processing only. Running a transaction in Kennel Connection. If you've never used integrated CC processing before in Kennel Connection, you'll be used to seeing the options to choose a type of Credit Card but not actually process one. When ...
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