Storing a credit card on file while using Tenerum
With Kennel Connection you can save up to three CC's on file for each client. Please note that this CC data is NOT stored in your database. It simply creates a secure token stored on file with the processor that KC can use to access the data.
To store a credit card, open the client card for the client you wish to store the card for. Click on the Financial tab and then on the Credit Card Info tab.
You'll see the three spots to save data. Click "Enter Credit Card Info"
Click Generate Token and your device will be enabled. You or your customer can now insert/swipe/tap or manually enter the card info. Upon approval the device will prompt your customer to remove card and in the client card in Kennel Connection you'll see a string of characters along with expiration dates stored. Please manually enter the clients billing zip code and then click OK or SAVE. If you're going to add more, you may do so before closing out of the client card.
Related Articles
Getting started with integrated credit card processing (Tenerum)
Tenerum Processing Only Welcome to your new integrated CC processing with your Kennel Connection software! Please view the below to get started. Note that processing credit cards or storing credit cards requires the chip reader device. Until you ...CC processing error 5008 Terminal not active
Tenerum Processing only. If you're using integrated CC processing with Kennel Connection and you receive a 5008: Terminal not active error when trying to process payment ore retrieve stored CC data, it means your device ID is incorrect or a recent ...Running a credit card transaction while using Tenerum
Tenerum processing only. Running a transaction in Kennel Connection. If you've never used integrated CC processing before in Kennel Connection, you'll be used to seeing the options to choose a type of Credit Card but not actually process one. When ...Installing and configuring your chip reader for integrated credit card processing (Tenerum)
Tenerum Processing only. Once you receive your new CC chip reader, you'll want to get it setup so you can start taking payments. Please see the below on how to install & configure your new device. Part 1: Installing your new CC device hardware. The ...Processing a credit card return/refund
To process a return on an invoice paid by integrated CC processing, simply go to Accounting, Invoices. Locate the invoice in question. Click the "Returns" Button. The Return/Refund invoice will open. Any line items from that invoice that was paid ...