Grooming
Cloud - Recurring groom appointments
You can make recurring grooming appointments instead of having to make them one at a time. Recurring appointments are appointments on the same day of the week for every X weeks. For example, you can setup a recurring appointment for Monday for every ...
Cloud - Groom notes
Groom notes let you track important groom information for the pet. Open the pet card. Click on the Grooming tab. Groom notes are the default notes for this pet and will display on every appointment. On the appointment screen there is an Instructions ...
Cloud - Groom warnings
You can enter a general warning that will display for all appointments, and a groom warning that will only show for grooming appointments. Open the pet card, enter the general warning here. Click on the Grooming tab and enter a warning here. The ...
Cloud - Blocked time for grooming
To set Blocked time, click on Grooming, Calendar. Right click on a day and hit Add Blocked Time. Choose the employee, date, times and add a reason if desired. The blocked time will display if you have the calendar sorted to that employee. If you make ...
Cloud - Employee column on Grooming Calendar
You can now view each employee's schedule on the calendar. Click on Grooming, Calendar. Click on Groomer (circled in red). Then it will show a column for each groom (circled in blue) with their list of appointments for the day.
Recent Articles
Live Access - Payment options: Split payments, partial payments, using credits
Split Payments You are able to split payments on an invoice, paying part with cash and part with a credit card, for example. Here is a $391.10 invoice that the client wants to pay $100 in cash and $291.10 on a credit card. Click Save Invoice and Pay. ...
Live Access - Creating invoices/taking payments
This document will show you how to invoice appointments, take payment, create a cash sale or retail invoice, and how to store a credit card on file. Invoicing appointments You can invoice appointments from several screens. On the dashboard or ...
Live Access - Using deposits/credits
You are able to add credits to the client's account or add a deposit to the appointment screen and use that to pay an invoice. To add a credit, go to the client card and click on Financials. Click on Add a Credit. Enter the amount and hit Pay. Choose ...
Live Access - Refunds/Returns and Voids
Voids Voids are done on credit card transactions that have not batched out yet. Say you ran a credit card today and either it was on the wrong client, or the client didn't want to use that card or for any reason you want to get rid of it, you will ...
Cloud - Grooming packages
You can create Grooming packages and Kennel Connection will count them down. You can create a package for Groom, Nails, Bath, Other Groom. For this article, we will create a Nail Trim package. Click on Setup, Packages, Grooming packages. Click on Add ...