Cloud - Groom warnings

Cloud - Groom warnings

You can enter a general warning that will display for all appointments, and a groom warning that will only show for grooming appointments.

Open the pet card, enter the general warning here.



Click on the Grooming tab and enter a warning here.


The warning will show on the appointment screen.





To print the report, open the Grooming schedule, click on Grooming, Reports, Pet Warnings






    • Related Articles

    • Cloud - Groom notes

      Groom notes let you track important groom information for the pet. Open the pet card. Click on the Grooming tab. Groom notes are the default notes for this pet and will display on every appointment. On the appointment screen there is an Instructions ...
    • Cloud - Boarding warnings

      You can add a general warning that will display for all appointments and a boarding warning specific to Boarding appointment. Open the pet card. Add the general warning here. Click on the Boarding tab and add a warning here. These warnings will show ...
    • Cloud - Recurring groom appointments

      You can make recurring grooming appointments instead of having to make them one at a time. Recurring appointments are appointments on the same day of the week for every X weeks. For example, you can setup a recurring appointment for Monday for every ...
    • Cloud - Advanced groom services

      Advanced groom services lets you have multiple different types of Bath, Groom, Nails and Other Groom services. You are able to add them as the primary service to the appointment instead of as an add-on Other Service. The name will display on the ...
    • Cloud - Groom card

      The groom card is specific to each pet. You can set what options print on the card under Setup, System Options, Grooming, Groom card format.
    After-Hours Emergency Support
    For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

    To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

    If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

    - Kennel Connection Desktop - Will not open on any machine including server. 
    - KC-Cloud - Cannot login/spinning and you've verified you have Internet.
    - KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
    - Hello-Groom - Cannot login/spinning and you've verified you have Internet.
    - Credit Card Processing - Cannot take payments at all from any method.
    - PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

    *Utilizing the emergency support for non-emergencies will not receive a call back.
    *Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.