Cloud - Recurring groom appointments

Cloud - Recurring groom appointments

You can make recurring grooming appointments instead of having to make them one at a time.  


Recurring appointments are appointments on the same day of the week for every X weeks.  For example, you can setup a recurring appointment for Monday for every 6 weeks for 6 months.


You can only have one set of recurring appointments at a time.  If you make another recurring set, it will delete the current set and replace it with the new appointments.


For example, let's say your pet needs to come for a bath and groom every 6 weeks and we want to setup their appointments for the next 6 months.


On the appointment screen, click the Recur and enter 6 weeks for 6 months.






When you click OK to make the appointment, you will get this popup.  If you click YES it will delete the future appointments and replace them with this new set of appointments.


 If you click Cancel it will take you back to the appointment screen where you can modify the options or cancel the appointment.





    • Related Articles

    • Cloud - Recurring daycare appointments

      You can create recurring daycare appointments at one time instead of having to enter them one at a time. You are only allowed to have one recurring set at a time. If you try to add another set, it will delete the current set (future appointments) and ...
    • Cloud - Groom notes

      Groom notes let you track important groom information for the pet. Open the pet card. Click on the Grooming tab. Groom notes are the default notes for this pet and will display on every appointment. On the appointment screen there is an Instructions ...
    • Cloud - Advanced groom services

      Advanced groom services lets you have multiple different types of Bath, Groom, Nails and Other Groom services. You are able to add them as the primary service to the appointment instead of as an add-on Other Service. The name will display on the ...
    • Cloud - Deleted appointments

      You can track deleted appointments which means they will still display on the schedule. Click on Setup, System Options, Global tab and check the box below. Deleted appointment show as a gray line with black text, circled in yellow below. The Boarding ...
    • Cloud - Estimates for boarding appointments

      You are able to create your own custom Estimate template. You can print or email the estimate. To set your template, click on Financial, Estimate Settings. Please note: Only the super admin ID or employees marked as Managers will have access to this ...
    After-Hours Emergency Support
    For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

    To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

    If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

    - Kennel Connection Desktop - Will not open on any machine including server. 
    - KC-Cloud - Cannot login/spinning and you've verified you have Internet.
    - KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
    - Hello-Groom - Cannot login/spinning and you've verified you have Internet.
    - Credit Card Processing - Cannot take payments at all from any method.
    - PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

    *Utilizing the emergency support for non-emergencies will not receive a call back.
    *Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.