Cloud - Pet Default Groomers report

This report will give you a list of what pets are assigned to each groom employee.

Default employees are set on the pet card, Grooming tab.  You can also add default groom prices.

You can print this report for a specific employee or all.

• Related Articles

• Cloud - Default services

  On the pet card, you are able to add default feedings, medications and exercises so that they load onto every appointment made for this pet. This is a great time saver if the pet gets the service every time. Important: If you add/modify/delete ...

• Cloud - Pet Warnings report

  On the pet card, you are able to add a general warning that applies to all modules. You can also add specific warnings for each module. You can print a report for each module that has pets on the schedule with warnings. For example, here is a Board ...

• Cloud - Report cards

  You can send personalized report cards for Boarding and Daycare pets. They can be sent via email or SMS text. Please contact sales if you'd like to get SMS 2-way unlimited texting. 1-888-486-4343 option 2 or email Sales@SoftwareConnectionLLC.com ...

• Cloud - Access Rights explained

  You are able to use Access Rights to allow or prevent employees from using a feature. If the box is checked, the employee has access. General List Setup - This allows employees to access Setup, Lists. They will be able to add new feedings, ...

• Cloud - Adding employees and setting Access rights

  The employee setup in Kennel Connections allows you to: Set up security levels Designate employees as bathers, groomers, trainers, and so on. Give each employee individualize access rights. Set schedules Make employees commission-able Click on Setup, ...

After-Hours Emergency Support

For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

- Kennel Connection Desktop - Will not open on any machine including server. 

- KC-Cloud - Cannot login/spinning and you've verified you have Internet.

- KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.

- Hello-Groom - Cannot login/spinning and you've verified you have Internet.

- Credit Card Processing - Cannot take payments at all from any method.

- PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

*Utilizing the emergency support for non-emergencies will not receive a call back.

*Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.