Reports
PawLoyalty - EditLog report
The EditLog report lets you track all the changes in your system for the specified date range. Click on Reports, EditLog report. You can choose any date range. If you just want to see what happened today, keep it on today's date. If you're trying to ...
PawLoyalty - Expired vaccination email
To what pet received the expired vaccination email, click on Reports, Vaccination report. Choose the date of the email. This will list all pets who received the email.
Print mass Room cards or Grooming cards
Go to operational reports > Groom & Room Card
Set a call back
You can create a task to do under the customers account and then the edit tab. From there you will click on the task tab and enter in a task. You can pull the report by going to operational report > lead task report
Grooming, training and additional services report
You can pull a report on services listed and either print them or use the electronic charting to show the service has been completed Operational report > grooming Operational report > training Operational report > extra
Feeding and medication reports
You can pull operational reports by following the below steps. You can either print the reports or use the electronic tracking so it can save on the customers account Operational report > feeding report Operational report > feeding report
See Balance due on accounts
You can see balances due on the customers account by going to financials > invoice reconciliation (pulls date range one month at a time - can pay from here to account) reports > partially paid invoice report (pulls all amounts owed on accounts. Also ...
Report on business's health
Financial > Business health Financial > Flash report Examples below
Financial End of Day Reports
Below are the financial reports you can pull at the end of the night Financial > Close Out report - (Main recap of financials) Financial > Daily Revenue with Cancellations - ( will show payment method, canceled and refunded appointments Reports > New ...
Marketing and drip campaign "how to's"
Please see attached document.
Report Cards
This is just for your view. And also the view. It does not come over to the client with the sample image. See below. first one is with no image, second is with one and the last one is with three. If there is a profile picture attached to the pet then ...
Run Transfer Report
This report will let you have clarity as to the pets you moved in the date range you selected with what room they came from and what room they are now currently in through the until date. .
Recent Articles
PawLoyalty - Setting up Extras
To setup add-ons or Extras, click on PawLoyalty, Administration. Click on Services. Scroll to the bottom and click on Extras. Check the box and add the name you want to display on appointments. Add a price for each weight class or the same price if ...
Employee column on Calendar
You can now view each employee's schedule on the calendar. Click on Grooming, Calendar. Click on Groomer (circled in red). Then it will show a column for each groom (circled in blue) with their list of appointments for the day.
Hello-Groom: Adding blocked time
To set Blocked time, click on Grooming, Calendar. Right click on a day and hit Add Blocked Time. Choose the employee, date, times and add a reason if desired. The blocked time will display if you have the calendar sorted to that employee. If you make ...
Blocked time for Grooming in Live Access
To set Blocked time, click on Grooming, Calendar. Right click on a day and hit Add Blocked Time. Choose the employee, date, times and add a reason if desired. The blocked time will display if you have the calendar sorted to that employee. If you make ...
Setting OAuth2 authentication for Gmail
Gmail now requires OAuth2 authenication before you can send emails through Kennel Connection. To set this option, you'll need to install version 7.13.10. Go to www.KennelConnection.com and click on Support, Request KC Install & Update. You will ...
Popular Articles
How to Set an App Password in Gmail
If you're reading this article, odds are you're attempting to use an @gmail.com account OR a Google Workspace (paid Google email account) inside of Kennel Connection to send emails to your clients and the email settings are failing OR you're ...
SMS Opt-In
Due to the new federal regulation called 10DLC, all business numbers that send out SMS messages are now required to register their SMS numbers. These regulations provide your clients the option to opt-in or out of receiving these messages. Below ...
Waitlist appointments
You are able to keep a separate list of appointments on the Waitlist when you don't have availability on your active schedules. When making the appointment you can click on the Add to waitlist box before hitting OK to save the appointment. Click on ...
Boarding - Charge by run rate
When you book pets into multiple runs for their boarding stays, you have two options when it comes to charging for those runs. One is to charge by the run rate. If you choose this option, KC will charge for each run's rate and there will be a ...
Duplicate board appointments
There may be times when you have duplicated board appointments. This is either caused by duplicate runs or duplicate run sizes. To fix this, click on File, Lists, Runs. Click on the option "Show runs marked as deleted". It will display a list in red. ...