Online Booking
PawLoyalty - Disable Online Bookings
When you are ready to turn off OLR through PawLoyalty, click on PL and Administration. You'll need to do these steps for Current Customer Services in Widget and New Customer Services in Widget. Uncheck all of the options and hit Save. Next, click on ...
PawLoyalty - Setting up new customer profile and waivers for online widget
To allow new clients to create an account through the online widget, click on PawLoyalty, Administration. Click on Policies. Check the box to allow new customers to create accounts. Scroll down and click Update. Next, click on Administration, New ...
PawLoyalty - Services are missing from the online booking widget
To add/edit/remove services available on the online widget, click on PawLoyalty, Administration. You'll want to enable these for existing clients and new clients. Click the options you'd like clients to be able to choose when making an online ...
PawLoyalty - Client cannot add multiple pets in the online booking widget
Only new clients are able to add pets through the online booking widget. Existing clients need to contact the business and have them add the new pets. When adding multiple pets through the online widget, you need to hit 'Add to your lists of pets' ...
PawLoyalty - User cannot log into Online Booking portal
If a client cannot log into the Online Booking portal, it's most likely the incorrect email address. Confirm that info with the client. You can also login as the client to verify it works. Another reason might be that the user is going to the wrong ...
PawLoyalty - Setting up Online Booking
To setup your online reservation system, click on Pawloyalty, Administrative. Click on Customer Widget. Click on Generate Code. Copy this code onto your website, named Booking Reservations, for example. Please note: These appointments are not ...
Recent Articles
Unhandled Exception Error System.FormatException An invalid character was found in the mail header
Unhandled Exception Error: System.FormatException: An invalid character was found in the mail header: '>'.: Symptom: When attempting to send emails to multiple customers under the Utilities>Send Email option, you may sometimes receive an Unhandled ...
Hello-Groom - Dashboard views
You have the option for three different dashboard views. The Compact and Comfortable Views allow you to see most of the information related to the pet and the client including packages, warnings, vaccine dates. You are able to create an invoice ...
Multilocation - Dashboard views
You have the option for three different dashboard views. The Compact and Comfortable Views allow you to see most of the information related to the pet and the client including packages, warnings, vaccine dates. You are able to create an invoice ...
Live Access - Dashboard views
You have the option for three different dashboard views. The Compact and Comfortable Views allow you to see most of the information related to the pet and the client including packages, warnings, vaccine dates. You are able to create an invoice ...
Cloud - Dashboard views
You have the option for three different dashboard views. The Compact and Comfortable Views allow you to see most of the information related to the pet and the client including packages, warnings, vaccine dates. You are able to create an invoice ...