PawLoyalty - Client cannot add multiple pets in the online booking widget
Only new clients are able to add pets through the online booking widget. Existing clients need to contact the business and have them add the new pets.
When adding multiple pets through the online widget, you need to hit 'Add to your lists of pets' before you hit the Submit button.
If you enter the second pet's information and click Submit, it will only add the first pet.
PawLoyalty - Setting up new customer profile and waivers for online widget
To allow new clients to create an account through the online widget, click on PawLoyalty, Administration. Click on Policies. Check the box to allow new customers to create accounts. Scroll down and click Update. Next, click on Administration, New ...
PawLoyalty - Setting up Online Booking
To setup your online reservation system, click on Pawloyalty, Administrative. Click on Customer Widget. Click on Generate Code. Copy this code onto your website, named Booking Reservations, for example. Please note: These appointments are not ...
PawLoyalty - Services are missing from the online booking widget
To add/edit/remove services available on the online widget, click on PawLoyalty, Administration. You'll want to enable these for existing clients and new clients. Click the options you'd like clients to be able to choose when making an online ...
PawLoyalty - User cannot log into Online Booking portal
If a client cannot log into the Online Booking portal, it's most likely the incorrect email address. Confirm that info with the client. You can also login as the client to verify it works. Another reason might be that the user is going to the wrong ...
PawLoyalty - Removing pets/clients and recovering deleted clients/pets
If you need to delete a client, click on PawLoyalty, Customer Management. Type in the name and click Find. This will list all clients with this name and you can click Remove to delete the profile. To delete a pet, type in the pet name and click the ...