PawLoyalty - User cannot add multiple pets in online booking widget

PawLoyalty - Client cannot add multiple pets in the online booking widget

Only new clients are able to add pets through the online booking widget.  Existing clients need to contact the business and have them add the new pets.

When adding multiple pets through the online widget, you need to hit 'Add to your lists of pets' before you hit the Submit button.

If you enter the second pet's information and click Submit, it will only add the first pet.


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