Emails
Cloud - Cancelled appointments and cancellation emails
To cancel an appointment, click on the menu, Cancel. To view cancelled appointments on the schedule, click on Setup, System Options, Global tab and check 'Track cancelled reservations'. Cancelled appointments show as a gray line with red text on the ...
Cloud - Confirmation emails
Confirmation emails are sent as soon as you make the appointment. IMPORTANT: Kennel Connection also has the option to send confirmation text messages. Please contact Sales for more information. Sales@SupportConnectionLLC.com or 1-888-486-4343 option ...
Cloud - Welcome email
You can set KC to send welcome emails when creating new client records. KC will send the email once you hit Save on a new client record. Click on Setup, Business info, Emails tab. Scroll down to Welcome email. Click the box for 'Enable welcome ...
Cloud - Setting KC cloud to use Gmail
To use Gmail settings in Kennel Connection, click on Setup, Business Info. Enter your Gmail address. Click on the Email tab. In the outgoing server, put smtp.gmail.com Choose Authentication type: Login Enter the full gmail address in the Username ...
Cloud - Configuring Kennel Connection to send emails
To configure Kennel Connection to send email, click on Setup, Business Info. Click on Email. This information comes from your email provider. If you are unsure of the settings, contact your provider for assistance or do a Google search for them. ...
Recent Articles
Unhandled Exception Error System.FormatException An invalid character was found in the mail header
Unhandled Exception Error: System.FormatException: An invalid character was found in the mail header: '>'.: Symptom: When attempting to send emails to multiple customers under the Utilities>Send Email option, you may sometimes receive an Unhandled ...
Hello-Groom - Dashboard views
You have the option for three different dashboard views. The Compact and Comfortable Views allow you to see most of the information related to the pet and the client including packages, warnings, vaccine dates. You are able to create an invoice ...
Multilocation - Dashboard views
You have the option for three different dashboard views. The Compact and Comfortable Views allow you to see most of the information related to the pet and the client including packages, warnings, vaccine dates. You are able to create an invoice ...
Live Access - Dashboard views
You have the option for three different dashboard views. The Compact and Comfortable Views allow you to see most of the information related to the pet and the client including packages, warnings, vaccine dates. You are able to create an invoice ...
Cloud - Dashboard views
You have the option for three different dashboard views. The Compact and Comfortable Views allow you to see most of the information related to the pet and the client including packages, warnings, vaccine dates. You are able to create an invoice ...