Cloud - Confirmation emails
Confirmation emails are sent as soon as you make the appointment.
IMPORTANT: Kennel Connection also has the option to send confirmation text messages. Please contact Sales for more information. Sales@SupportConnectionLLC.com or 1-888-486-4343 option 1.
Please note: Confirmation emails only apply to new appointments. If you are modifying an appointment, the confirmation email will not be resent.
Click on Setup, Business Info, Email tab.
You set these options for each module, Boarding, Grooming, Daycare and Special Services.
Check the first checkbox, 'Send appointment confirmation email'.
You can enable any of the other options as needed.
The three boxes are so you can add any additional information for your clients. Examples would be if you want to include your cancellation policy or give your pickup/dropoff times.
Related Articles
Cloud - Setting up your options for Boarding, Grooming, Daycare and Special Services
This document will explain the features of the Boarding, Grooming, Daycare, and Special Services modules and how you setup your options. Boarding Runs - You can assign runs, rooms, kennels, or cage to each boarding appointment. Kennel Connection will ...Cloud - Special Services module
The Special Services module allows you to make appointments for and track services that you do not want to attach to the other modules. For example, if you offer Hydrotherapy, Massage therapy, Pool time, Hiking and Cuddle time, you can schedule these ...Cloud - Special Services warnings
You can add a general warning that will display for all appointments and a warning that will only display for Special Services appointments. Open the pet card and add a general warning here. Click on the Special Services tab and add a warning here. ...Cloud - Default services
On the pet card, you are able to add default feedings, medications and exercises so that they load onto every appointment made for this pet. This is a great time saver if the pet gets the service every time. Important: If you add/modify/delete ...Cloud - Departure services
You are able to add departure services for Boarding and Daycare Departure services are Bath, Groom, Nails or Others. If you have more than one Others, you can setup that up as Other Services. Click here for details. On the appointment screen, scroll ...