Error 503 when backing up

Error 503 when backing up the database

  • This error occurs when you are trying to backup Kennel Connection to a CD drive.  Kennel Connection is not a CD burning program.  You will have to back it up to the C drive and then use a program to burn it to a CD
  • This error can occur if you are backing up to a flash/thumb drive and that drive letter has changed.  You will need to find the correct drive letter for your device.
  • This error can occur if you are backing up on a Windows Vista, Windows 7, Windows 8 or Windows 10 machine and either you don't have permission to that drive or the UAC (User Account Controls) are on.  

Please click on this link for detailed instructions on how to turn off the UAC. 


For Windows Vista/7:  Disabling UAC on Windows Vista/7

For Windows 8:  Disabling UAC on Windows 8

For Windows 10:  Disabling UAC on Windows 10