Training types

Training types

There are three types of training in Kennel Connection:


Resident training - This is when the pet will also be boarding with you.  These appointments must be made through the Training schedule.  KC will create a training appointment and a boarding appointment.  The boarding appointment will be color coded for board + train on the schedule like below.  If you need to modify a resident appointment, it must be done through the Training schedule.



Training types



One-on-One training - This is when the pet will be coming in for just a session with the trainer.  You can schedule multiple One-on-One appointments on the same day if needed.


Classes - This is when you want to train a group of pets together.  You can have classes such as Puppy Kindergarten or Advanced Training.


Rates


Set the training rates in File, Inventory.


Train - R is for resident.


Train - O is for One-on-One.


Enter a retail price and hit Save.  This price will show on the appointment screen and invoice.



Training types



You can also set a rate when you are on the appointment screen.



Training types



Classes are setup in File, Lists, Training Classes. Click here for instructions.  


Appointments


When making appointments, sort the schedule by the type of training you want.  You have to choose Classes in order to book those appointments.



Training types



You can sort by either Resident or One-on-One to make those appointments.  On the appointment screen, you can click on the one you want.



Training types



One-on-One appointments


You can book appointments for multiple days during the week.  Choose the beginning date and check the days of the week.  For example, choose a Monday as the beginning date, then check the M, W, F boxes to make a Monday, Wednesday, Friday appointment for 4 weeks.


Training types


Important:  In order for KC to make the appointments, the box for the In Date must be checked.  In other words, if you choose 10/20 that is a Wednesday, you have to choose the In date as 10/20 and check at least the W (Wednesday) box.  if you choose 10/20 but check any other day of the week, KC will not make the appointment as the date and box does not match.  You could check multiple days, Monday, Wednesday, Friday, for example.

If this is an issue you can set KC so that it automatically checks the correct day based on the date you checked.  With this option enabled, you can only make one day appointments.  You will not able to make appointments for multiple days a week.

Go to File, System Options, Training tab.  

Check the option for '1 day one-to-one appointments only' and hit OK.



Now when you make the appointment, the days of the week will be grayed out and KC will automatically check the day for the In date.  You can only choose one day a week but you can make it for multiple weeks, every Monday for 6 weeks for example.




The One-on-One screen has fields for runs and board rate but they do not apply to One-on-One appointments so they are grayed out.



Training types



Resident appointments


If you require run numbers for boarding in File, System Options, Boarding tab, you must choose one before making the resident train appointment.



Training types



In order to use a run for training, you must go to File, Lists, Runs and check the Training box for those runs.  Be sure to hit Save after each one.



Training types



Resident training appointments default to a week span but you can adjust the dates if needed.


You can setup commissions for training classes or One-on-One sessions.  Click here for details.


Classes

Sort the schedule to classes before you add the appointment.



Choose the class you want.  If you have set classes to Allow Dropins, you'll also need to choose which dates the pets will come for class by clicking the Select button.



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