Hello-Groom - Setting up vaccinations

Hello-Groom - Setting up vaccinations

You are able to setup required vaccines.  There are warning messages if the pet has missing or expired vaccines.  You can also print a report and include this info on the confirmation email.

Click on Setup, Lists, Vaccinations.



Hello-Groom comes with some vaccines already listed.  If you want to be warned if the pet has missing or expired vaccines they need to be set as required and set as the correct type.

For any vaccine except Rabies, it needs to be set as required and type Other.



Hello-Groom will track 1 year and 3 year Rabies together.  So if the pet has a date for the 1 year it ignores the 3 year and vice versa.  These must be setup correctly to work.

Rabies 1 year must be set as required and type Rabies 1 year.



Rabies 3 year must be set as required and type Rabies 3 year.



To include this information on the confirmation and automatic reminder emails, click on Setup, Business Info.



Click on the Email tab.  You must configure Hello-Groom to send emails.  Click on this link for directions.



Scroll to the section for confirmation emails.  You can choose options like including the in/out time, confirmation number.  Click the box to Include Vaccination status.



You can now enter the vaccination dates on the pet card, Vaccinations tab.

You can also Exempt pets from vaccinations.  If you click this box it tells Hello-Groom to ignore this vaccine.

For example I have Distemper 1 year and Distemper 3 year.  My pet has a date for the 1 year so I will check the Exempt box for the 3 year and that vaccine will not be flagged.



IMPORTANT:  Hello-Groom tracks the Rabies 1 year and Rabies 3 year together.  So if the pet has a date for the 1 year it ignores the 3 year and vice versa.  You should not exempt the pet from either Rabies vaccine unless he cannot get that vaccine.  Clicking the Exempt box for either Rabies tells it to ignore both.

You are also able to update vaccines through the appointment screen.  Scroll down to find the vaccination section.

For this example, this pet has an expired Distemper vaccine.



This will show at the top of the appointment screen.



It will check the Vacc column on the schedule.



It will show when you open the pet card.



This will be included on the confirmation email.



You can also click on Reports, Lists, Expired vaccinations to get a list of these pets with expired vaccines.



On this screen you can choose to print for all pets in the database or only pets with appointments.

If I choose All here, the report will print a list of all pets who have vaccines expired during 7/1/22 - 9/21/22





If I choose Pets with appointments then it will be any pet who has an appointment scheduled between 7/1/22 - 9/21/22 that have vaccines expired at any time.




    • Related Articles

    • Hello-Groom - Setting up commissions

      You are able to setup commissions, assign employees to services and print the commission report for your pay period.  There are three steps in setting up commissions. Step 1 - Click on Setup, Employees. Click on Commissions. You can either enter an ...

    • Hello-Groom OLR Notices Setup

      *Note that screenshots may depict other modules besides Grooming. With Hello-Groom, you'll only see the Grooming module. Please contact Sales@KennelConnection.com if you wish to move to Kennel Connection software for more modules.  OLR Notices setup ...

    • Hello-Groom Accessing Reports

      Hello-Groom has many vital reports you can access. For grooming reports, click the grooming option on the left-hand menu and click reports. Once you choose the report you wish to print, it will display the prompt where you can choose report options. ...

    • Hello-Groom - Setting up groom prices

      You can set Hello-Groom to charge grooming services by pet default, by breed, by weight class or by inventory price. Click on Setup, System Options, Grooming. If you want to charge by pet weight, click the box to Charge by Weight. If you do not check ...

    • Hello-Groom Adding Employees

      Adding employees in Hello-Groom is easy! Simply login to your Hello-Groom account and click on the Setup menu on the left. Choose Employees. Note that if you have the "use administrative login" system option enabled, it will check for access rights ...
    After-Hours Emergency Support
    For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

    To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

    If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

    - Kennel Connection Desktop - Will not open on any machine including server. 
    - KC-Cloud - Cannot login/spinning and you've verified you have Internet.
    - KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
    - Hello-Groom - Cannot login/spinning and you've verified you have Internet.
    - Credit Card Processing - Cannot take payments at all from any method.
    - PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

    *Utilizing the emergency support for non-emergencies will not receive a call back.
    *Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.