Hello-Groom - Grooming Schedule Overview

Hello-Groom Grooming Schedule Overview

The grooming schedule is a more traditional style schedule for those of you who prefer this layout. 

This schedule has a few of the same features as the calendar such as breed and groomer color coding and the groomer availability search. Click the (...) menu on the left to access more options for that appointment/client. 




Click the paint brush icon to access your color settings and click the settings "gear" icon to adjust your columns. 


    • Related Articles

    • Hello-Groom Grooming Calendar Overview

      The grooming calendar allows many different views & options making life easy for scheduling and reviewing! View all groomers at a time or select individuals. View by shop, mobile or all. Assign colors to breeds and to groomers for easy color-coded ...
    • Hello-Groom Waitlist

      Hello-Groom offers a waitlist schedule. There may be times where you're fully booked but might want to add a client to the waitlist in case anything opens up. During the appointment creation, you can opt to "add to waitlist" which will add this ...
    • Hello-Groom - Advanced groom services

      Advanced groom services lets you have multiple different types of Bath, Groom, Nails and Other Groom services. You are able to add them as the primary service to the appointment instead of as an add-on Other Service. The name will display on the ...
    • Hello-Groom - Schedules no longer display colors

      If you notice that the schedule no longer displays color, you just need to click the Status button to enable.
    • Hello-Groom Main Dashboard Overview

      Hello-Groom's main dashboard can show you a lot of info in one space! The dashboard is separated by three tabs. Awaiting Arrival, Checked-In & Checked Out. This allows you to view clients that have not arrived yet, pets that are checked in and pets ...
    After-Hours Emergency Support
    For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

    To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

    If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

    - Kennel Connection Desktop - Will not open on any machine including server. 
    - KC-Cloud - Cannot login/spinning and you've verified you have Internet.
    - KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
    - Hello-Groom - Cannot login/spinning and you've verified you have Internet.
    - Credit Card Processing - Cannot take payments at all from any method.
    - PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

    *Utilizing the emergency support for non-emergencies will not receive a call back.
    *Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.