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Kennel Connection Support
Helpful articles for Kennel Connection and related KC software.PawLoyalty Support
Articles related to the PawLoyalty software.KC-Cloud
Kennel Connection CloudHello-Groom
Hello-GroomMultilocation
Articles related to Multilocation
Recent Articles
Multilocation - Custom Menu Setup
You are able to create your own custom menus, hiding items you don't need and sorting items in order of importance. You are able to add sub-menu items as a main entry item for easier access. You can add as many menus as needed. You can create menus ...Live Access - Custom Menu Setup
You are able to create your own custom menus, hiding items you don't need and sorting items in order of importance. You are able to add sub-menu items as a main entry item for easier access. You can add as many menus as needed. You can create menus ...Hello-Groom - Custom Menu Setup
You are able to create your own custom menus, hiding items you don't need and sorting items in order of importance. You are able to add sub-menu items as a main entry item for easier access. You can add as many menus as needed. You can create menus ...Cloud - Custom Menu Setup
You are able to create your own custom menus, hiding items you don't need and sorting items in order of importance. You are able to add sub-menu items as a main entry item for easier access. You can add as many menus as needed. You can create menus ...Multilocation - Groom prices by breed or weight class
You have the option to charge grooming services by breed or weight class. These options must be setup for each location. Click on File, Lists, Breeds and enter prices here if you'd like to charge by breed. Click on each breed and enter a bath, groom, ...
Popular Articles
How to Set an App Password in Gmail
If you're reading this article, odds are you're attempting to use an @gmail.com account OR a Google Workspace (paid Google email account) inside of Kennel Connection to send emails to your clients and the email settings are failing OR you're ...SMS Opt-In
Due to the new federal regulation called 10DLC, all business numbers that send out SMS messages are now required to register their SMS numbers. These regulations provide your clients the option to opt-in or out of receiving these messages. Below ...What is Additional Fee & how does it work?
Kennel Connection Additional Fee Program Features: Implement an additional fee on your invoice total that allows you to offset other business expenses. How does it work? Let’s say you have a client invoice for $100. When selecting to use a card for ...Waitlist appointments
You are able to keep a separate list of appointments on the Waitlist when you don't have availability on your active schedules. When making the appointment you can click on the Add to waitlist box before hitting OK to save the appointment. Click on ...Boarding - Charge by run rate
When you book pets into multiple runs for their boarding stays, you have two options when it comes to charging for those runs. One is to charge by the run rate. If you choose this option, KC will charge for each run's rate and there will be a ...
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