Error "User has exceeded its 24-hour sending limit" when sending emails
When sending emails through Kennel Connection, this is the process:
When you hit send or it's time to send automatic emails, KC logs into your email provider's server. Once your login information has been authenticated, KC sends all emails to your provider at once. That's all it does. It is up to your provider to send the emails to your clients.
This error means your email provider has a limit as to how many emails you can send in a certain time period and you are hitting or exceeding that limit. There is nothing you can do in KC to fix this error as it is coming from your provider. You can speak to your provider about increasing the limit or you can export your email list and use a service that does not have a limit.
Click here for directions on exporting your email list.
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