Error Cannot find or create the font X. Some characters may not display or print correctly when exporting reports to PDF

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• Reports showing dots for business name or font error screen

  If you are trying to print reports from KC desktop and part of your header info shows as dots like this: Or you see any errors like this: You are missing the walkway fonts on your machine.  Please close Kennel Connection on that computer and save the ...

• Error 75 when exporting the client or email list

  This error means you don't have permission to save/write to the drive you chose. The easiest workaround is to export to a different drive.  For example if you are exporting to the C drive, plug in an external drive and export to that drive instead. ...

• Errors Automation error, object has disconnected from its client, or Cannot find input table or query on a workstation

  You are using Kennel Connection on a workstation and get errors such as "Automation error:  Object has disconnected from its client" and "Cannot find input table or query". This error is caused by a network drop in which the workstation computer ...

• Export button not working or no file type export options

  Some users may notice that the export button does not do anything. This is common when Kennel Connection is installed on a server or when KC is run through a remote desktop/terminal service environment but can also happen in regular workstation ...

• Kennel Connection does not print 2-sided reports

  You have the preferences set for two-sided reports (full duplex mode) under File, Printer Setup, Preferences but Kennel Connection only prints one-sided reports. In Kennel Connection, when you click on File, Printer Setup, the settings here don't ...