Cloud - Adding employees and setting Access rights

Cloud - Adding employees and setting Access rights

The employee setup in Kennel Connections allows you to:

  • Set up security levels
  • Designate employees as bathers, groomers, trainers, and so on.
  • Give each employee individualize access rights.
  • Set schedules
  • Make employees commission-able

Click on Setup, Employees. 




To add an employee, hit New.


Login

You are required to enter an ID, password, last name and first name.  The other fields are optional.  

You can restrict when your employees are able to log into Cloud, based on days/times or internet connection.  Click here for more information. 

In the employee setup, you can disable this setting for particular employees by clicking Ignore IP Restrictions and Ignore Time Restrictions.


You can set different employee levels under User Type.  Click here for details.




General


The important fields on this screen are the Roles.  If the employee to be assigned to these types of appointments, the boxes must be checked here.




Access Rights

Access Rights are how you restrict what employees are able to access in the program.  If the box is checked, the employee will have access.

Click here to learn about the options.




Time Card


You are able to add, modify or delete punches through the Time Card tab.

To add new punch, click the Plus sign.
To change or delete, click the dots.




Payroll 

Enter info here as needed.

If you want the system to track your groom appointments by the employee, enter their max bath, grooms, nails, others here.



Commission


Click here to learn how to set up Commissions.




Schedule

Click the arrow and Add New to enter a schedule. 
This schedule can be used for Grooming Online Reservations if that is enabled.



Notes


You can use this screento track vacation information, time off requests, administrative notes and so on.




Once your employees have been entered, you can activate the program's security feature.  


Click on Setup, System Options, Global tab.


Click on Use administrative login.


With this option, users will need to enter their password if they click on Business Info, System Options, Employees.







    • Related Articles

    • Cloud - Access Rights explained

      You are able to use Access Rights to allow or prevent employees from using a feature. If the box is checked, the employee has access. General List Setup - This allows employees to access Setup, Lists. They will be able to add new feedings, ...
    • Cloud - Setting IP or Time restrictions for employees

      In some cases, you may want to set access restrictions for your employees, either based on times/days of the week or their internet connection. Please note: The super admin ID (the email used when setting up Cloud) cannot be restricted based on IP or ...
    • Cloud - Employee user types

      When adding employees, you are able to set different levels, depending on what access is needed. User Type Manager: This means the managers can change Cloud & Client Portal settings, and view/add/change employees. User Type Front Desk: This means the ...
    • Cloud - Daycare packages

      You can sell daycare packages to both the clients and his pets. You are able to setup full and half day packages. Step 1: Set your parameters. Click on Setup, System Options, Daycare tab. If you are going to use half day packages, check the box for ...
    • Cloud - Estimates for boarding appointments

      You are able to create your own custom Estimate template. You can print or email the estimate. To set your template, click on Financial, Estimate Settings. Please note: Only the super admin ID or employees marked as Managers will have access to this ...
    After-Hours Emergency Support
    For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

    To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

    If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

    - Kennel Connection Desktop - Will not open on any machine including server. 
    - KC-Cloud - Cannot login/spinning and you've verified you have Internet.
    - KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
    - Hello-Groom - Cannot login/spinning and you've verified you have Internet.
    - Credit Card Processing - Cannot take payments at all from any method.
    - PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

    *Utilizing the emergency support for non-emergencies will not receive a call back.
    *Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.