Cloud - Setting up and using Commissions

Cloud - Setting up and using Commissions

You can set different commission rates for different services and products and have Kennel Connection calculate the employee's commissions for a specified date range.


In order for Commissions to work, you have to complete four steps.


Set the employee as commissionable and set their rates


Click on Setup, Employees, Commissions tab.

You can enter an overall rate that the employee will get for each service, 45% in this example.
Or you can enter different rates for specific services, for Groom, Cat Toys Blue and Petsit in this example.






To add a different rate for different services:


Click on the arrow and click Add New.



Hit Select.



System - These are the services such as bath, groom, nails, board, daycare, medications, etc.  
Products and Services - These are items in the inventory setup such as retail items like dog food and cat toys, or services such as massage, etc.
Choose the item and hit Ok.



Enter the dollar or percentage amount and hit Submit.




Mark each inventory item as commissionable


Click on Setup, Inventory.

Click on the inventory item.
Check the Commissionable box.
You can set a commission rate here.
Please note:  KC will use the commission rate on the employee card first.  If there isn't one, it will use the rate set in Inventory.  So, if you add all the rates to the employee card, you don't need to enter a rate here.




Mark each Other Services and Special Services as commissionable 


Please note:  Commission rates for these services must be set in the Lists screen and each employee will get the same rate. 


Click on Setup, Lists.




Do the same steps for Other Services and Special Services

Click the Commissionable box and enter your rate here.  Choose whether a percentage or a flat rate $.  

Hit Save after each item.






Attach the employee to each service/product


On the booking screen, choose your services and assign the correct employee.


Please note:  If you forget to assign an employee here, you can add the employee on the invoice.

Grooming services:




Special Services:




Inventory items (products):





Other Services:





When you check the pet in and out and create the invoice, the employee will be assigned to the line item.  To verify this, click to edit the line and make sure the correct employee is assigned.








To print your commission report, click on Reports, Revenue, Commission report.




You can either print for all employees or a specific one.






    • Related Articles

    • Cloud - Adding employees and setting Access rights

      The employee setup in Kennel Connections allows you to: Set up security levels Designate employees as bathers, groomers, trainers, and so on. Give each employee individualize access rights. Set schedules Make employees commission-able Click on Setup, ...
    • Cloud - Setting IP or Time restrictions for employees

      In some cases, you may want to set access restrictions for your employees, either based on times/days of the week or their internet connection. Please note: The super admin ID (the email used when setting up Cloud) cannot be restricted based on IP or ...
    • Cloud - Access Rights explained

      You are able to use Access Rights to allow or prevent employees from using a feature. If the box is checked, the employee has access. General List Setup - This allows employees to access Setup, Lists. They will be able to add new feedings, ...
    • Cloud - Estimates for boarding appointments

      You are able to create your own custom Estimate template. You can print or email the estimate. To set your template, click on Financial, Estimate Settings. Please note: Only the super admin ID or employees marked as Managers will have access to this ...
    • Cloud - Employee user types

      When adding employees, you are able to set different levels, depending on what access is needed. User Type Manager: This means the managers can change Cloud & Client Portal settings, and view/add/change employees. User Type Front Desk: This means the ...