Behavior fact sheet

Behavior fact sheet

Reports, Training, Behavior fact sheet prints a form to be filled in about the pet training issues.  You can scan this form and attach it as a document on the pet card if needed.  Click here for instructions.



    • Related Articles

    • Training log

      Reports, Training, Training log prints a list of pets on the training schedule for the day. This report will print for Classes, One-on-One and Resident training.  Choose the option on the schedule before printing. One-on-One: Resident training: ...

    • Training warnings

      You can enter pet warnings that will only be used for the training module. Open the pet card, Training tab. Add a warning. The warning will show on the appointment screen. If this is a multi-pet booking, click on the Multi-pets tab and click on each ...

    • Training packages

      You can create training packages for each type of Training package: Resident training, Train Classes, One-on-One training. Creating packages Click on File, Packages, Training packages. Click on New Trn Package. The package service tells you what kind ...

    • Signature sheet

      Reports, Daycare, Signature sheet lists all the pets on the schedule with a line for their owner to sign on drop off.  Some users also print this report for the owner to sign at pickup.

    • Customer Information sheet

      Reports, General, Customer information sheet gives the client contact info and pet info. The client card needs to be open before you click to print the report.
    After-Hours Emergency Support
    For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

    To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

    If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

    - Kennel Connection Desktop - Will not open on any machine including server. 
    - KC-Cloud - Cannot login/spinning and you've verified you have Internet.
    - KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
    - Hello-Groom - Cannot login/spinning and you've verified you have Internet.
    - Credit Card Processing - Cannot take payments at all from any method.
    - PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

    *Utilizing the emergency support for non-emergencies will not receive a call back.
    *Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.