Pricing
PawLoyalty - Adding holiday/peak pricing
You can setup different pricing for your peak or holiday dates. Click on PawLoyalty, Administration. Click on Pricing Periods. You can choose Peak Season or Holiday. Holiday lets you assign a specific name to the special pricing. Hit Save Holiday. ...PawLoyalty - Setting up Extras
To setup add-ons or Extras, click on PawLoyalty, Administration. Click on Services. Scroll to the bottom and click on Extras. Check the box and add the name you want to display on appointments. Add a price for each weight class or the same price if ...PawLoyalty - Adding discounts
To add discounts, click on PawLoyalty, Incentives. Frequency discounts - Gives a discount if a pet comes for a service X amount of times within a date range. For example, you can give 30% off for daycare if they come for 10 visits within 2 weeks. ...PawLoyalty - Setting up Training classes and Private training
You can setup two kinds of training: Training classes and Private training. Click on PawLoyalty, Administration. Click on Services. Scroll to the bottom and click on Training. Scroll down to find these two options. Click the boxes for Group and ...PawLoyalty - Setting up Board & Train Pricing
To enter Board & Train pricing, click on PawLoyalty, Administration. Click on Services. Please note that Board & Train pricing is by the day booked, not by the night. Be sure to hit Save when done.PawLoyalty - Setting up Grooming book alone pricing and A-La-Cart services
There are two different types of groom services. A stand-alone service and an add-on, A-La-Carte service. To set these prices, click on PawLoyalty, Administration. Click on Services. The first grooming section is for the stand-alone services. Please ...PawLoyalty - Breed Specific Pricing
To put in breed specific pricing, click on PawLoyalty, Administration. Then click on Services. Choose your category name and click on the breed specific pricing point. You can enter in the price and the time allotted for that breed. There over 1,600 ...
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Voiding a transaction in Kennel Connection when processing with Cardpointe Integrated System: Go to the Accounting tab and select Credit Card Management button. It will have you sign in depending on your settings. Click View. Please note: only users ...Email Setup - Office 365
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Unhandled Exception Error: System.FormatException: An invalid character was found in the mail header: '>'.: Symptom: When attempting to send emails to multiple customers under the Utilities>Send Email option, you may sometimes receive an Unhandled ...Hello-Groom - Dashboard views
You have the option for three different dashboard views. The Compact and Comfortable Views allow you to see most of the information related to the pet and the client including packages, warnings, vaccine dates. You are able to create an invoice ...
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How to Set an App Password in Gmail
If you're reading this article, odds are you're attempting to use an @gmail.com account OR a Google Workspace (paid Google email account) inside of Kennel Connection to send emails to your clients and the email settings are failing OR you're ...SMS Opt-In
Due to the new federal regulation called 10DLC, all business numbers that send out SMS messages are now required to register their SMS numbers. These regulations provide your clients the option to opt-in or out of receiving these messages. Below ...What is Additional Fee & how does it work?
Kennel Connection Additional Fee Program Features: Implement an additional fee on your invoice total that allows you to offset other business expenses. How does it work? Let’s say you have a client invoice for $100. When selecting to use a card for ...PawLoyalty - Extending the calendar
You are able to book appointments up to 13 months in the future for PawLoyalty. Please note: This may take several minutes to update. To extend the calendar, click on PawLoyalty logo, Schedule. Click on Update hours. Put in your hours and Save. This ...Waitlist appointments
You are able to keep a separate list of appointments on the Waitlist when you don't have availability on your active schedules. When making the appointment you can click on the Add to waitlist box before hitting OK to save the appointment. Click on ...
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