Boarding module
After deadline pickup on boarding schedule
The boarding schedule will display a lime green color for two scenarios. 1 - After deadline pickup: This is a setting in File, System Options, Boarding tab, Board Settings tab, Miscellaneous Settings tab. For example, maybe your cut off for early ...Total days boarded
Reports, Boarding, Total days boarded gives you a list of pets who had board appointments during the date range. You can click to print the number of days or the number of visits they had. You can also choose to print for just a specific family or ...Switching 'Checked in' and 'Arriving today' colors on the boarding schedule
You can switch the pink and blue colors for Arriving today and Checked in on the Boarding schedule by double clicking on Arriving today.Special needs
Reports, Boarding, Special needs will print a list of instructions from the boarding appointments for the day.Special Items on the kennel card
The Special Items on kennel cards are the Other Services added to the appointment. Click here for details.Schedule notes
Reports, Boarding, Schedule notes lets you print the notes for the booking, feeding, medication, and exercise. To add the booking note, right click on the appointment and click on Booking notes. When you add a booking note, it will check the Notes ...Runs - Setting up and using runs
Click on File, Lists, Run Sizes. You must first set up the different run sizes. Kennel Connection comes with sizes Small, Medium, and Large. You can keep those sizes or rename them. If you are adding new sizes, be sure to hit New before typing and ...Run glance starting day
You can choose which day the run glance starts in File, System Options, Boarding tab.Run glance has color coding for AM/PM checkins/checkouts
The Run Glance has different colors for AM and PM Arrivals and Departures. This is so you will know if a run is to be vacated in the morning or afternoon when making appointments. Please note: If an appointment does not have an In or Out Time, the ...Run glance
The Run Glance shows you all appointments booked into runs. You can sort it by All appointments or by specific modules. The appointments will be color coded based on arrival and departure times, checked in/out status, if it's a training appointment, ...Pet services schedule
Reports, Boarding, Pet services schedule will show the feedings, medications and exercises scheduled for a single pet on the schedule. To print the report, open the boarding schedule and click on a pet to choose it. This report will only print for a ...Past boarded pets
Reports, Boarding, Past boarded pets gives a list of pets who were boarding during the date range entered. The pet has to be at least checked in or they won't show on the report. You can print this report to show by date or by last name. You can ...On screen and reports boarding count are incorrect
The schedules and occupancy reports give a count of how many dogs and cats are on the schedule and how many dog runs and cat runs are in use. If the count is incorrect, check your setup. Click on File, System Options, Boarding schedule. There will ...Occupancy report
Reports, Boarding, Occupancy has several reports to print. Please note: If the Statistics reports print 0, you need to adjust the board settings and print the report again. Important: These settings determine what numbers are displayed on reports ...NRA list
Reports, Boarding, NRA list gives the list of pets who are in NRA for the day. Click here to learn how to use NRAs.NRA - No Run Assigned
When your facility is reaching capacity, instead of turning pets away or putting them on the waitlist, you can let KC put them in NRA. NRA stands for No Run Assigned. This keeps the pet on your boarding schedule without putting them into an ...Multipet board rates by weight classes
You can set KC to charge by weight for boarding. You also have the option to set multipet rates. First, click on File, System Options, Boarding tab. Check the box for "Charge by pet weight" There is also an option called "Show adjust run rate ...Multipet board rates by runs
You have the option to set multipet pet rates for runs so that you can offer discounts to pets of the same family. Click on File, Lists, Run Sizes. For each run size, enter rates for up to 5 pets. Rate is for the 1st pet. Hit Save after each run ...Move pet report
Reports, Boarding, Move pet report gives you a list of pets who need to be moved to another run for the day.Mixed color on the run glance
The mixed color on the Run Glance does not indicate there are different family pets staying in the same run. The mixed color is for pets arriving and departing at different times. So, if a pet is arriving and another is departing; if a pet is ...Merging runs
When making a board appointment, there is an option to Merge runs. This allows you to merge two or more runs into one in order to track them on the schedule as a single reservation. This feature is most commonly used by facilities that have cages ...Labels for boarding appointments
Reports, Boarding, Labels lets you print mailing labels based on boarding appointments. You can either choose a date range or a single day. KC uses Avery 5160 labels or equivalent.Kennel cards
You can print a kennel card for Boarding pets that will list the pet and owner info, vaccine info, feeding/medication/exercise info, and a pet photo, if you have these options enabled. Kennel cards come in three sizes: 8.5x11, 4x6 and 3x5. Click on ...Incorrect number of daycare appointments created if using Set to daycare through the boarding appointment screen
If you have a boarding pet that you only want to set to one day of daycare during his stay, but notice KC is creating 2 or more appointments, check the length of the appointment. If you choose Monday only, but the pet is there for three weeks, KC ...Get last option for runs
The Get Last button on the boarding appointment screen will populate the last run the pet was booked into. If it is a multipet appointment, it will be the last run for the first pet.Get last for special instructions and notes
You are able to get special instructions and notes from previous appointments for the boarding module. On the appointment screen, hit Get Last. It will populate the instructions and notes from the previous appointment, along with the date of the last ...Get last for Feedings, Medications, Exercises notes
You can get feeding, medication and exercise notes from previous appointments for the Boarding module. Right click on the appointment and click Feeding notes, Medication notes or Exercise Notes. Click the Get Last button to pull notes from the ...First-time boarders report
Reports, Boarding, First-time boarders report gives you a list of pets with their first boarding appointment within the date range.Elimination report
The Eliminations report is so you can track the pets bathroom habits. This is just a report to print and notate. This information is not saved to the database unless you manually add notes to the pet card.Duplicate board appointments
There may be times when you have duplicated board appointments. This is either caused by duplicate runs or duplicate run sizes. To fix this, click on File, Lists, Runs. Click on the option "Show runs marked as deleted". It will display a list in red. ...Boarding - Charge by run rate
When you book pets into multiple runs for their boarding stays, you have two options when it comes to charging for those runs. One is to charge by the run rate. If you choose this option, KC will charge for each run's rate and there will be a ...Boarding overbooking message
If you keep getting an overbooking message for boarding, make sure your settings are correct. Click on File, System Options, Boarding tab. If you have 'Require run numbers' unchecked, you will see boxes for Maximum dogs and Maximum cats. You must ...Boarding - Every X day free
You have the option to set KC to give every X day free for boarding stays. Click on File, System Options, Boarding tab. Enter your option and hit OK when done. For our option, we are giving every 14th day free. This will apply to boarding stays 14 ...Boarding long term discounts
You have the option to set up long term discounts for boarding stays. Click on File, Discount/Loyalty setup. Click on Boarding, Long Term tab. Set your options on the screen below. You can enter up to 3 discounts. This is a tiered system. KC will ...Boarding log
The boarding log gives you a report of what pets are arriving and departing for the day. You can click the print button on the Boarding schedule or Reports, Boarding, Boarding log. You can print the report by last name, pet name, run number, in date ...Boarding grade report
You are able to assign grade for boarding on the pet card. You can print Reports, Boarding, Board grade report to get a list of pets and their grades. The boarding Roll Call report also includes a column for Grade.Boarding estimate with notes
You are able to add a note to the boarding estimate that will be included if you print or email the Estimate. On the boarding schedule, open/modify an appointment. Click the Estimate button. Add your note. Click Print or Email. Please note: The note ...Boarding deposit report
The boarding deposit report will list all appointments with a total estimate for the stay, calculate a 50% deposit, show the deposit made and calculate how much, if anything, is due. Please note: In order for this report to work, you must hit the ...Boarding settings - Miscellaneous, Extra charges, Discounts
You can set KC to charge extra or give a discount based on drop-off or pickup times for Boarding. Click on File, System Options, Boarding tab. In order for this to work, Adjust in/out time on pet check in/out must be checked. Click on Boarding ...Adjust run rate on existing appointments
When changing prices for runs, you are able to also adjust the rates on existing bookings. This is an administrative feature that requires an administrative login to complete. Please note: Because this action cannot be undone once the steps are ...Next page
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