Welcome emails
You can set KC to send welcome emails when creating new client records.
Click on File, Business Info, Email tab, Special Email tab, Welcome tab.
Check the box for 'Enable welcome emails'.
You can also check the box to CC your company email.
Enter your message in the text box.
KC will send the welcome email as soon as you hit OK/Save on the new client record.
Related Articles
Sending promotional emails
There is an html email utility built into Kennel Connection that allows you to compose an email and/or insert images to the email and then choose your recipient list be it a single recipient or multiple. Warning: Kennel Connection sends emails using ...Cancellation emails
To cancel an appointment, right click on the appointment on the schedule and hit Cancel. File, System Options, Global tab has an option so you can see cancelled appointments on the schedules. Check the box for 'Track cancelled reservations'. ...Welcome to Client Portal email setup
If you would like to send a "Welcome" email to your clients as they signup and are approved for the Client Portal, you'll need to enable this option. In Live Access navigate to Online Reservations, OLR Settings, General tab and click the Email ...Confirmation emails
Confirmation emails are sent as soon as you make the appointment. Please note: Confirmation emails only apply to new appointments. If you are modifying an appointment, the confirmation email will not be resent. Before you can send confirmations, you ...Automatic reminder emails
You can set Kennel Connection to send automatic reminder emails for all modules except Petsitting. The automatic reminder has the same wording as the Confirmation email. Click on File, Business Info, Email tab. First you will need to configure KC to ...