Undelete a client

Undelete a client

If you need to undelete a client, click on Utilities, Undelete Client.


If you have security enabled, you will need the admin password for this feature.



Scroll or search for the client and check the X box.  Then click OK to undelete the client to add him back to your client list.




If the deleted client was marked inactive, he will be on the inactive client list.  You'll need to open the client card and uncheck the Inactive box on the right panel to move him to your active list.


    • Related Articles

    • Delete old data utility

      The Delete Old Data utility gives you the option to delete appointment data up to a certain date. This utility does NOT delete financial data. It also gives the option to delete inactive clients. Please note: You MUST backup your database before ...
    • Client merge utility

      You can merge client records together.  This will move all pets and all invoices/receipts to one card.  It will delete the client record that you're merging from. There is no option to merge pet records together.  You can make one inactive to keep ...
    • Prospective clients

      There is a Prospect button on the right side of the client card. Once you check the box, to get a list of prospective clients, click on Reports, Lists, Prospect List.  
    • Undelete a pet

      To undelete a pet, open the client card, click on the Pets tab. Click on Undelete pet. Click the box for the pet you want to undelete.
    • Viewing inactive clients on client explorer

      You can make clients inactive by opening the client record and hitting Edit. Scroll to the bottom and check the box for Inactive. Make sure to hit Save. To view your inactive clients, click on the Gear on the Client Explorer. Click the box for ...