Transfer pet to different owner

Transfer pet to another owner

You can transfer a pet to another owner through Live Access.

Please note:  This is an admin function so if you require logins for KC you will need to enter an admin ID/password to use this feature.

In this example we will move Cammie Aaron to Lisa Ferguson.



Open the pet card for Cammie and click the Edit button.  Scroll to the bottom and click Transfer to another owner.



Enter your password if required.

Choose the client you want to move this pet to and click Proceed.



You will get a popup verifying you'd like to move this Cammie to Lisa Ferguson.  Hit Yes to continue.



The screen will refresh and on Cammie's pet card, you'll see that her owner is listed as Lisa now.



On the client explorer, you'll see the Cammie is now listed under Lisa's name.



This will also update in desktop KC.  You may have to refresh the client explorer by clicking the Inactives box and then unchecking it.



    • Related Articles

    • Inactive clients and pets

      You can set a client or pet as inactive by checking that box on the right side of their client or pet card. Client card: Pet card: If you make one pet of the family inactive, you can open the client card, Pets tab to see it listed there.  It will be ...

    • Number of clients/pets in the database

      To see how many active clients, inactive clients and active pets you have in the database, double click on Ready at the bottom of the screen.

    • Transferring pet to a different owner

      You are able to transfer a pet to a different owner. Open the pet card, Notes tab.  Click on 'Transfer pet to different owner'. It will take you through the steps of choosing a different owner. If you have security enabled, you will need an admin ...

    • Live Access - Run transfer

      You are able to easily move pets through the run glance. You can move for their entire stay in one screen and can choose if you want to move all pets of the family to the same runs. Click on Boarding, Run Glance. Details will display if you hold your ...

    • Deceased pets

      You can mark a pet as deceased by opening the pet card and clicking the Deceased box on the right panel. You can opt not to show deceased pets on the client explorer in File, System Options, Global tab. If you do want deceased pets to display on the ...