Training warnings
You can enter pet warnings that will only be used for the training module.
Open the pet card, Training tab.
Add a warning.
The warning will show on the appointment screen.
If this is a multi-pet booking, click on the Multi-pets tab and click on each pet to display their warnings.
You are also able to add, modify or delete the warning message through the appointment screen.
To print the report, open the Petsitting schedule, click on Reports, Training, Pet Warnings.
Related Articles
Vaccination warnings
You can enable popup warning messages if a pet is missing or has expired vaccines. In File, System Options. For every module except Petsitting, check the box to Show vaccine warnings. This must be done on every computer. Now you will get a popup ...Petsitting warnings
You can enter pet warnings that will only be used for the Petsitting module. Open the pet card, Petsitting tab. Add a warning. The warning will show on the appointment screen. If it is a multi-pet booking, click on the Multi-pets tab. Click on each ...Daycare warnings
You can add pet warnings that will only apply to the daycare module. Open the pet card, Daycare tab. Add the warning. The warning message will show on the appointment screen. If it is a multipet booking, click on the Multipets tab and click on each ...Training classes
You are able to schedule Training classes for multiple days a week and allow drop-ins where a client can choose to attend all or some of the classes. Click on File, Lists, Training classes. Hit New Class. Enter the name, Max # of pets per class, ...Grooming warnings
You can enter pet warnings that will only be used for the grooming module. Open the pet card, Grooming tab. Add a warning. The warning will show on the appointment screen. You are also able to add, modify or delete a groom warning through the ...
After-Hours Emergency Support
For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET).
To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.
If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day.
- Kennel Connection Desktop - Will not open on any machine including server.
- KC-Cloud - Cannot login/spinning and you've verified you have Internet.
- KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
- Hello-Groom - Cannot login/spinning and you've verified you have Internet.
- Credit Card Processing - Cannot take payments at all from any method.
- PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.
*Utilizing the emergency support for non-emergencies will not receive a call back.
*Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.