This App might harm your device warning message when running update or setup files

This App might harm your device warning message when running update or setup files

This App might harm your device warning message when running update or setup files

If you are installing KC7Setup.exe or updating KC, your web browser may attempt to stop you from running the .exe file as it's unknown to them. It's ok to proceed to run these files as they are safe. Here's how to continue running the files: 


Please note that the file names may be different than in these screenshots depending on what has been released since. 




Microsoft Edge: 







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    After-Hours Emergency Support
    For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

    To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

    If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

    - Kennel Connection Desktop - Will not open on any machine including server. 
    - KC-Cloud - Cannot login/spinning and you've verified you have Internet.
    - KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
    - Hello-Groom - Cannot login/spinning and you've verified you have Internet.
    - Credit Card Processing - Cannot take payments at all from any method.
    - PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

    *Utilizing the emergency support for non-emergencies will not receive a call back.
    *Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.