Swell customer engagement setup

Swell customer engagement setup

https://www.swellcx.com/ 


Note that if you have multiple Kennel Connection workstations, the below steps only need to be completed on one machine. 


If you have joined up with Swell and need to send your data from Kennel Connection to Swell via API, in Kennel Connection click Utilities and then Third Party Integrations. 



If it shows a list of options, choose Swell. Otherwise if no options to choose from, Swell will open automatically. 


Enter in your account ID, Account Name obtained from Swell. Your Location ID and Location Name can be something you create.


 IMPORTANT: If using Swell and KC for more than one location, your Location ID and Location Name cannot be the same for each location. It must be unique. 




Now upon checking out an appointment, the data that Swell needs will be instantly sent to them (barring you have a valid Internet connection.)

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