Swell customer engagement setup

Swell customer engagement setup

https://www.swellcx.com/ 


Note that if you have multiple Kennel Connection workstations, the below steps only need to be completed on one machine. 


If you have joined up with Swell and need to send your data from Kennel Connection to Swell via API, in Kennel Connection click Utilities and then Third Party Integrations. 



If it shows a list of options, choose Swell. Otherwise if no options to choose from, Swell will open automatically. 


Enter in your account ID, Account Name obtained from Swell. Your Location ID and Location Name can be something you create.


 IMPORTANT: If using Swell and KC for more than one location, your Location ID and Location Name cannot be the same for each location. It must be unique. 




Now upon checking out an appointment, the data that Swell needs will be instantly sent to them (barring you have a valid Internet connection.)

    • Related Articles

    • Clover Mini device unboxing and setup

      If you're viewing this article, odds are you just received your new Clover and are looking to get it setup. The below will walk you through this process but please note, if you are new to this CardPointe integration, you should not setup any Clover ...

    • OLR Service setup

      If you're going to allow your customers to choose from different services you offer when creating their bookings, you'll need to configure the service items first.  When adding services, they must already be added in KC desktop as this is where it ...

    • OLR Product setup

      If you're going to allow your customers to choose from products you offer when creating their bookings, you'll need to configure the product items first.  When adding products, they must already be added in KC desktop as this is where it will pull ...

    • OLR Feedings setup

      If you're going to allow your customers to choose feeding options for their bookings, you'll need to configure the feeding items first.  When adding feedings, they must already be added in KC desktop as this is where it will pull the item from. If ...

    • OLR Exercises setup

      If you're going to allow your customers to choose exercise options for their bookings, you'll need to configure the exercise items first.  When adding exercises, they must already be added in KC desktop as this is where it will pull the item from. If ...