SMS Messages Showing As Outboxed

SMS Messages Showing As Outboxed

SMS Messages Showing As Outboxed:

Symptom: SMS messages are showing as outboxed in Live Access.

Remedy: Go to Messaging>SMS Settings in Live Access and click the Save Settings button in the upper right. If it shows a blue message in the lower right saying that settings were saved successfully, try messaging again.

Please note: If this does not resolve the issue, please reach out to Software Connection LLC Support at support@softwareconnectionllc.com to open a ticket, or by phone at 888-486-4343, option 2 for support.

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