Signature pad - No blank document area available error

Signature pad - No blank document area available error

If you use the signature pad to save signed contracts and upon saving a signature receive this error:




It means that there are no more rows available on the specific client cards record to save the file.


For the client in question, open their client card and navigate to General Info tab, Documents tab. You'll see all rows occupied. You'll need to remove past signed contracts to make room for new ones. 


If you require a signed contract at every visit, you'll need to maintain this list and remove old ones. 


    • Related Articles

    • Signature pad for Contracts

      Your clients are able to sign the signature pad for contracts. KC will then save a copy in the KCDocs folder in the KC7 folder on your main computer (where the database is). To bring up the signature prompt, when printing contracts, choose the ...
    • Topaz signature pad setup

      The only two supported signature pad models are the Topaz T-LBK462-HSB-R and T-LBK460-HSB-R In order for us to provide any support on the signature pad it must be purchased from us. You can purchase here:  https://kennelconnection.com/hardware/ Once ...
    • Signature pad installation

      Connect the signature pad to your computer. Contact Support@SoftwareConnectionLLC.com to get the drivers for the signature pad. Once the drivers have been installed, in Kennel Connection, click on File, System Options, Local tab. Check the box for ...
    • Contracts

      Kennel Connection comes with default contracts for all modules.  You are able to enter your own customized terms in File, System Options. Under each module tab, there is a Contract tab. Click on 'Use this custom contract' and enter your own terms. ...
    • OLR Contracts

      You are able to set OLR appointments to use the same contract as desktop KC or use a special one just for OLR.  You can also require that your customer e-sign the contract.  This will be saved against the appointment so you can refer to it later or ...