Signature pad for Contracts

Signature pad for Contracts

Your clients are able to sign the signature pad for contracts.  KC will then save a copy in the KCDocs folder in the KC7 folder on your main computer (where the database is).


To bring up the signature prompt, when printing contracts, choose the "Electronic Copy" option on the printing prompt.



Contract signature pad



There are three ways to get to this prompt.


1 - When checking a pet in, if your system option is enabled, it will pop up the prompt about printing the contract.


2 - You can right click on the appointment and choose Contract from the drop down.


3 - You can click on Reports, module, Contract.


    • Related Articles

    • Topaz signature pad setup

      The only two supported signature pad models are the Topaz T-LBK462-HSB-R and T-LBK460-HSB-R In order for us to provide any support on the signature pad it must be purchased from us. You can purchase here:  https://kennelconnection.com/hardware/ Once ...
    • Signature pad installation

      Connect the signature pad to your computer. Contact Support@SoftwareConnectionLLC.com to get the drivers for the signature pad. Once the drivers have been installed, in Kennel Connection, click on File, System Options, Local tab. Check the box for ...
    • Signature pad - No blank document area available error

      If you use the signature pad to save signed contracts and upon saving a signature receive this error: It means that there are no more rows available on the specific client cards record to save the file. For the client in question, open their client ...
    • Contracts

      Kennel Connection comes with default contracts for all modules.  You are able to enter your own customized terms in File, System Options. Under each module tab, there is a Contract tab. Click on 'Use this custom contract' and enter your own terms. ...
    • OLR Contracts

      You are able to set OLR appointments to use the same contract as desktop KC or use a special one just for OLR.  You can also require that your customer e-sign the contract.  This will be saved against the appointment so you can refer to it later or ...
    After-Hours Emergency Support
    For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

    To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

    If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

    - Kennel Connection Desktop - Will not open on any machine including server. 
    - KC-Cloud - Cannot login/spinning and you've verified you have Internet.
    - KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
    - Hello-Groom - Cannot login/spinning and you've verified you have Internet.
    - Credit Card Processing - Cannot take payments at all from any method.
    - PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

    *Utilizing the emergency support for non-emergencies will not receive a call back.
    *Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.