Sending Out Email Marketing

Sending Out Email Marketing

1. Click on Email Marketing


2. Either Edit an existing Email or click the Create button to start a new Email.


3. Name the email. This is what you will see in your list of past Emails so you can reference it. Example "June Newsletter 2017."


4. Subject is what the customer will see as the subject line of the email in their inbox. Example: "The Meadows Kennel Hopes You Have a Great Summer!"


5. In the HTML Tab you Add the content of your email. You can use any of the "Fields Available" to pull details. 


See below for example:




6. You will then copy and Paste everything that you wrote in the HTML field into the Plain Text area. That way if a customer has an email that does not show images or HTML they can still get the content.





7. Then click on Recipients. And make sure ALL is selected. Specific can be used but you will need to filter out who you DO NOT want to send the email to. Group can be used but you will need to go to Admin>Client Preferences and create Marketing Groups. Then you will assign customers to specific groups you will want to target with emails. For a Newsletter such as this you will want to have it sent to everyone. Then Click Save.





8. You will then see your email in the list of Email Marketing emails. You then Click Send to schedule the date you want the email sent on. 






9. Choose a date and time. These emails have to be scheduled one day in advance. Then press Send to set the time and date for the email to be sent.




Special Note for converting PDF files to HTML: If you are attempting to attach the contents of a PDF to your email, you'll need to convert the PDF to HTML using a free converter like this one: https://cloudconvert.com/pdf-to-html 

This is not a PawLoyalty tool, so it is not covered by our support.

You can then paste the HTML code it converts for you into the body of the email on the HTML tab. Be sure to hit the HTML button (<>) after pasting and then copy/paste everything from the HTML tab to the Text tab. 

    • Related Articles

    • Create Marketing and video

      Marketing video demo: https://recordings.join.me/BMoXFStDQ06vvciSenikYA 1) Click on the Pawloyalty logo 2) Click email marketing 3) Create a button 4) Choose who you want to send this to All (all clients), Specific (one person or more), Group (People ...

    • Marketing and drip campaign "how to's"

      Please see attached document.

    • PawLoyalty - Opt-in/out for marketing

      You can opt a client in or out for marketing (emails and texts) under their client profile. Click Edit. Scroll to the bottom to find the Notification Settings. Please note: Your client will always have the option to opt-out of texts and emails. There ...

    • PawLoyalty - Expired vaccination email

      To what pet received the expired vaccination email, click on Reports, Vaccination report. Choose the date of the email. This will list all pets who received the email.

    • Registration Email

      Registration Email Notice: Your client [Full Name] has claimed his/her account. Client Email : [Email] Client Phone : [Phone Number] Thank You PawLoyalty.com
    After-Hours Emergency Support
    For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

    To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

    If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

    - Kennel Connection Desktop - Will not open on any machine including server. 
    - KC-Cloud - Cannot login/spinning and you've verified you have Internet.
    - KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
    - Hello-Groom - Cannot login/spinning and you've verified you have Internet.
    - Credit Card Processing - Cannot take payments at all from any method.
    - PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

    *Utilizing the emergency support for non-emergencies will not receive a call back.
    *Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.