Sending an email from Live Access
**Note that this function requires you to have email setup and working in your KC Desktop software. If you don't or need info, click here: Configuring Kennel Connection to send emails
If you're inside Live Access and would like to send a quick, custom email to a client, you can use the email utility. There are two ways to invoke this utility.
First, if you don't know the clients email address but they have it on their client card, you can open the client card, and click the email icon next to their email address. This will open the email editor with their address pre-populated. Add your subject, compose your message and send.
Second is by clicking "User Tools" from the menu and choosing the "Send Company Email" option. This will open the email editor without the email address pre-populated. You'll need to enter the email address, subject and message to send.
Related Articles
Error when sending emails from Live Access
If you are attempting to use the "send email" utility from Live access and receive this error when sending, you'll need to first configure your email settings in KC Desktop or correct them as they may be incorrect. Please visit this link to learn ...Sending emails from Live Access (Overview)
Part 1. Accessing the email utility. In Live Access there are a couple of ways to send emails to your clients. First from the client card by clicking the arrow next to their email address at the top, or by clicking the edit tab and then clicking the ...Error: Message Failed to Send - Email Errors When Sending from Live Access
When sending emails from Live Access including appointment confirmations, sending signup links to clients and other, you have the option to use the MyKCApp.com email server OR use KC Desktop Email Confirmation settings. Since Live Access is a hybrid ...Sending bulk emails from Kennel Connection
Sending bulk emails from Kennel Connection Sending Bulk Emails While Kennel Connection gives you the option to send bulk or mass emails and email to text messages, it may not be the best way to accomplish your task and could ultimately get you ...Sending promotional emails
There is an html email utility built into Kennel Connection that allows you to compose an email and/or insert images to the email and then choose your recipient list be it a single recipient or multiple. Warning: Kennel Connection sends emails using ...