Runs on the daycare schedule
If you put your daycare pets into runs you are able to view that column on the Daycare schedule.
Click on File, System Options, Daycare tab.
In the section for 'Show on schedule', check the Runs box and hit Apply.
Next you must tell KC what runs you want to use for Daycare. Go to File, Lists, Runs tab.
Click on each run and check the Daycare box. Hit Save after each one.
On the daycare appointment screen, click View Run to choose a run. If the run is already occupied in any module, it will show in purple.
The Daycare schedule has a Run column.
Related Articles
Runs in other modules
You are able to book pets into runs for Boarding, Daycare, Grooming and Training. Click on File, Lists, Runs. Click on the run on the left. Click the box(es) for the modules you want to use this run for. Hit Save after each one. For daycare ...Merging runs
When making a board appointment, there is an option to Merge runs. This allows you to merge two or more runs into one in order to track them on the schedule as a single reservation. This feature is most commonly used by facilities that have cages ...Daycare log
The daycare log will list a notation if a pet is scheduled for Pickup or Delivery (P or D), the in and out times, pet/owner information, breed, the Daycare Room/Type, Rate, if the pet has a departure service scheduled, Appointment notes, Daycare ...Daycare card
You can print a daycare card that will list the pet and client information, display a photo and include feedings/medications/exercises, if you have those options enabled. Click on File, System Options, Daycare tab and check the options you'd like to ...Vacancies schedule
The Vacancies screen gives you an overview of what runs are occupied, how many pets are leaving, how many are staying overnight, and how many runs are vacant for the day. Click on Schedule, Vacancies. The top part of the screen (in red) tells you ...
After-Hours Emergency Support
For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET).
To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.
If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day.
- Kennel Connection Desktop - Will not open on any machine including server.
- KC-Cloud - Cannot login/spinning and you've verified you have Internet.
- KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
- Hello-Groom - Cannot login/spinning and you've verified you have Internet.
- Credit Card Processing - Cannot take payments at all from any method.
- PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.
*Utilizing the emergency support for non-emergencies will not receive a call back.
*Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.