QBDL error Insufficient permission level to perform this action

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• QBDL error Clients: There was an error adding, modifying, or deleting XXX because it is already in use

  This error is cause by the item being locked in QuickBooks, most likely because it was being accessed during the QBDL sync.  Make sure no one is using QB at the time of the sync.  To ensure that a record does not remain locked, close all screens in ...

• QBDL error Error 6, overflow

  This is usually caused by having too many numbers in the QTY field of an invoice (the QTY field says 2050000 for example). KC should tell you the invoice getting the error. Go to Accounting, Invoices, open the Invoice and make sure the QTY field has ...

• QBDL error loadXML failed, XML document must have top level element

  This error is being caused by QuickBooks and not Kennel Connection.  If you are running QBDL with the auto sync and get this message, if you disable the auto sync, you won't see this error any more.   Please note:  The remedies below were recommended ...

• QBDL error Inventory: Account name is a duplicate QB account. Kennel Connection is trying to add this as a XXX account

  Reconnect the inventory item to the proper account.   In the inventory screen, click on the browse box next to the QBDL Income Account and select the account from the drop down menu to ensure the account link is still correct.

• Error "Database wkennel cannot be opened due to inaccessible files or insufficient memory or disk space" when doing a backup

  This error means the disk/drive you are attempting to backup to does not have enough free space to create the backup file. You will either need to free up available space or select a different drive with more space available.

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