The QuickBooks DirectLink connects Kennel Connection to QuickBooks and will sync over clients, invoices, receipts, vendors and inventory. The DirectLink will only work with the desktop version of QuickBooks. It does not work with the online version. ...
Check the item to make sure the QuickBooks account it is connected to exists in QuickBooks. Click on File, Inventory. Click on the Inventory item. See what QBDL income account it is attached to and verify the account exists in QuickBooks. Update ...
QuickBooks does not recognize an item in the invoice this receipt is attached to. Make sure all items in the KC invoice are also in the QB invoice. If invoices appear identical and the receipt still won't sync, try deleting the invoice in QB, ...
There must be a CODE on the invoice line item in order for QB to recognize it. Check the invoice to ensure there is a proper CODE in the invoice and that this CODE exists in the inventory section.
Compare the invoice in Kennel Connection to the invoice in QB. Modify the invoice in QB so that it matches the invoice in KC. The receipt will then transfer. If this does not work, you can also try deleting the invoice in QB, finding the invoice ...