QBDL error attempt was made to modify an item with a date that is on or before the closing/dividing date

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• QBDL error Receipts: Receipt date for customer will not be transferred to QB as its an invalid receipt

  This error is happening because QuickBooks does not recognize the amount of the receipt. Since this error does not reference an invoice, it is most likely because the receipt is for a payment of a negative amount. If the receipts in question were ...

• QBDL error Object specified in request cannot be found. Receipt date: Invoice has not transferred to QB.

  QuickBooks does not recognize an item in the invoice this receipt is attached to.   Make sure all items in the KC invoice are also in the QB invoice.  If invoices appear identical and the receipt still won't sync, try deleting the invoice in QB, ...

• QBDL error Clients: There was an error adding, modifying, or deleting XXX because it is already in use

  This error is cause by the item being locked in QuickBooks, most likely because it was being accessed during the QBDL sync.  Make sure no one is using QB at the time of the sync.  To ensure that a record does not remain locked, close all screens in ...

• QBDL error Inventory: Account name is a duplicate QB account. Kennel Connection is trying to add this as a XXX account

  Reconnect the inventory item to the proper account.   In the inventory screen, click on the browse box next to the QBDL Income Account and select the account from the drop down menu to ensure the account link is still correct.

• QBDL error CreatePaymentFromKC resulted in error at line X. Connection is busy with results for another command

  This can be caused by KC and QB losing connection when performing the sync.  It can happen when syncing a long date range or a large number of invoices and receipts. In KC, click on Utilities, QuickBooks DirectSync and do the sync again for this date ...

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