QBDL error Receipts: Customer has been deleted from database

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  The QuickBooks DirectLink connects Kennel Connection to QuickBooks and will sync over clients, invoices, receipts, vendors and inventory. The DirectLink will only work with the desktop version of QuickBooks. It does not work with the online version. ...

• QBDL error There is an invalid reference to QuickBooks Account XYZ in the items

  Check the item to make sure the QuickBooks account it is connected to exists in QuickBooks. Click on File, Inventory. Click on the Inventory item.  See what QBDL income account it is attached to and verify the account exists in QuickBooks.  Update ...

• QBDL error Receipts: Receipt date for customer will not be transferred to QB as the corresponding invoice has been modified after payment was received

  Compare the invoice in Kennel Connection to the invoice in QB.  Modify the invoice in QB so that it matches the invoice in KC.  The receipt will then transfer.   If this does not work, you can also try deleting the invoice in QB, finding the invoice ...

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  This error is being caused by QuickBooks and not Kennel Connection.  If you are running QBDL with the auto sync and get this message, if you disable the auto sync, you won't see this error any more.   Please note:  The remedies below were recommended ...

• QBDL error Receipts: Customer: QBDL is unable to transfer customer to QB because the customer already exists in QB and KC cannot verify the address

  The customer's address information does not match in Kennel Connection and QB. Examine the customer's address information in QB and modify it so it matches the address information in KC.  Click Edit in QB so that you can see all of the fields.