QBDL error Invoices - there was an error saving invoice. Transaction amount must be positive.

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• QBDL error Invoices: There was an error when saving an invoice. QB error message: The transaction sales tax field cannot be left blank, even for non-taxable customers and sales which have no taxable items

  This is most likely being caused by the Sales Tax feature in QuickBooks being enabled, causing QB to search for a Sales Tax field in the invoices being synced over.  Kennel Connection and QB handle taxes differently, with KC taxing individual line ...

• QBDL error Error 6, overflow

  This is usually caused by having too many numbers in the QTY field of an invoice (the QTY field says 2050000 for example). KC should tell you the invoice getting the error. Go to Accounting, Invoices, open the Invoice and make sure the QTY field has ...

• Cash invoices show a past due amount

  When creating cash invoices, you may notice it shows a Past Due amount.  This means there is an open cash invoice(s) that is not paid or not paid in full. To find the invoice number(s), print Reports, Revenue, Open Invoice report.  You can put in a ...

• QBDL error You cannot pay more than the amount due

  This is usually due to a credit card transaction that is modified after payment is taken.  Due to PCI compliance, credit cards are not allowed to be charged for more than the amount of the invoice. You will need to delete these receipts and recreate ...

• QBDL error Object specified in request cannot be found. Receipt date: Invoice has not transferred to QB.

  QuickBooks does not recognize an item in the invoice this receipt is attached to.   Make sure all items in the KC invoice are also in the QB invoice.  If invoices appear identical and the receipt still won't sync, try deleting the invoice in QB, ...