QBDL error CreatePaymentFromKC resulted in error at line X. Connection is busy with results for another command

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• QBDL error Inventory: Account name is a duplicate QB account. Kennel Connection is trying to add this as a XXX account

  Reconnect the inventory item to the proper account.   In the inventory screen, click on the browse box next to the QBDL Income Account and select the account from the drop down menu to ensure the account link is still correct.

• Error 429, active X component can't open object after installing KC on a new computer

  This is a Windows issue.  It means that something on the computer is preventing the active X component needed by the software from registering properly.  Without that component, Kennel Connection cannot function.   Please note:  This is not being ...

• QBDL error loadXML failed, XML document must have top level element

  This error is being caused by QuickBooks and not Kennel Connection.  If you are running QBDL with the auto sync and get this message, if you disable the auto sync, you won't see this error any more.   Please note:  The remedies below were recommended ...

• QBDL error Customer has not been updated to QB. Compare the address in Kennel Connection and QuickBooks

  This error means the customer's address does not match in Kennel Connection and QB. Remedy:  Examine the customer's address info in QB and modify it so that it matches exactly with the address info in KC.

• QBDL error Clients: There was an error adding, modifying, or deleting XXX because it is already in use

  This error is cause by the item being locked in QuickBooks, most likely because it was being accessed during the QBDL sync.  Make sure no one is using QB at the time of the sync.  To ensure that a record does not remain locked, close all screens in ...