QBDL error Clients: There was an error when storing Customer Name in the customer name field. QB error message: Names in this list cannot contain a colon.
QBDL error Clients: There was an error when storing Customer Name in the customer name field. QB error message: Names in this list cannot contain a colon.
You need to remove the colon (:) in the customer name due to QB restrictions on name formatting, then re-sync.
The QuickBooks DirectLink connects Kennel Connection to QuickBooks and will sync over clients, invoices, receipts, vendors and inventory. The DirectLink will only work with the desktop version of QuickBooks. It does not work with the online version. ...
This is most likely being caused by the Sales Tax feature in QuickBooks being enabled, causing QB to search for a Sales Tax field in the invoices being synced over. Kennel Connection and QB handle taxes differently, with KC taxing individual line ...
The customer's address information does not match in Kennel Connection and QB. Examine the customer's address info in QB and modify it so that it matches the address information in KC. Click Edit in QB so you can see all fields.
This error is being caused by QuickBooks and not Kennel Connection. If you are running QBDL with the auto sync and get this message, if you disable the auto sync, you won't see this error any more. Please note: The remedies below were recommended ...
Make sure that the Vendors in Kennel Connection all have names. If a name was deleted from a Vendor record in KC, QB is refusing to make the modification. Click on File, Inventory, Vendors. Click on the Inventory bubble and make sure the item is ...