QBDL error Inventory: Account name is a duplicate QB account. Kennel Connection is trying to add this as a XXX account

QBDL error Inventory: Account name is a duplicate QB account. Kennel Connection is trying to add this as a XXX account

Reconnect the inventory item to the proper account.  


In the inventory screen, click on the browse box next to the QBDL Income Account and select the account from the drop down menu to ensure the account link is still correct.



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