QBDL error Receipts: Customer: QBDL is unable to transfer customer to QB because the customer already exists in QB and KC cannot verify the address
QBDL error Receipts: Customer: QBDL is unable to transfer customer to QB because the customer already exists in QB and KC cannot verify the address
The customer's address information does not match in Kennel Connection and QB.
Examine the customer's address information in QB and modify it so it matches the address information in KC. Click Edit in QB so that you can see all of the fields.
The QuickBooks DirectLink connects Kennel Connection to QuickBooks and will sync over clients, invoices, receipts, vendors and inventory. The DirectLink will only work with the desktop version of QuickBooks. It does not work with the online version. ...
The receipt in questions is not attached to a customer, or the customer it is attached to has either been deleted or modified. Check the receipts for this date for ones marked as having not transferred to QuickBooks. Confirm that the customer ...
Compare the invoice in Kennel Connection to the invoice in QB. Modify the invoice in QB so that it matches the invoice in KC. The receipt will then transfer. If this does not work, you can also try deleting the invoice in QB, finding the invoice ...
This error means the customer's address does not match in Kennel Connection and QB. Remedy: Examine the customer's address info in QB and modify it so that it matches exactly with the address info in KC.
Check the item to make sure the QuickBooks account it is connected to exists in QuickBooks. Click on File, Inventory. Click on the Inventory item. See what QBDL income account it is attached to and verify the account exists in QuickBooks. Update ...