To setup text reminders, click on PawLoyalty, Administration.
Click on Text Messages.
Click on Appointment Reminder Contents.
Click the module you'd like to send a text for and enter your message.
Fields available - if you add these in your message, PawLoyalty will populate that information. For example, if you put Hello [First-Name], the text will come through as Hello Jennifer.
Be sure to hit Save when done.
These messages will go based on your cancellation policy. That is set under Administration, Policies.
In this example, text reminders will be sent two days before the checkin date.
Be sure to scroll to the bottom of this page and hit Update when done.
PawLoyalty - Setting up automated emails
You can setup automated emails for birthdays, appointment reminders, expired vaccinations, reservation requests, package and credit thresholds, and many more options. To set your options of what emails you'd like to send, click on PawLoyalty, ...
PawLoyalty - Setting up Extras
To setup add-ons or Extras, click on PawLoyalty, Administration. Click on Services. Scroll to the bottom and click on Extras. Check the box and add the name you want to display on appointments. Add a price for each weight class or the same price if ...
PawLoyalty - Setting up Online Booking
To setup your online reservation system, click on Pawloyalty, Administrative. Click on Customer Widget. Click on Generate Code. Copy this code onto your website, named Booking Reservations, for example. Please note: These appointments are not ...
PawLoyalty - Setting up Board & Train Pricing
To enter Board & Train pricing, click on PawLoyalty, Administration. Click on Services. Please note that Board & Train pricing is by the day booked, not by the night. Be sure to hit Save when done.
PawLoyalty - Setting up new customer profile and waivers for online widget
To allow new clients to create an account through the online widget, click on PawLoyalty, Administration. Click on Policies. Check the box to allow new customers to create accounts. Scroll down and click Update. Next, click on Administration, New ...