If you need to delete a client, click on PawLoyalty, Customer Management.

Type in the name and click Find.

This will list all clients with this name and you can click Remove to delete the profile.

To delete a pet, type in the pet name and click the magnifying class.  This will show all pets of this name and you will click Remove to delete.

To add back a deleted client or pet, click on Add client, Add missing client.  Type in the first name, last name, pet name and click Find.  This will list all pets/clients with this info and you can click to Add them back.