PawLoyalty - Recurring appointments do not show on schedule or pet card
When making recurring appointments, you notice that they do not show on the schedule or pet card.
It may take 4-10 hours for the appointments to populate, depending on the queue and length of appointment.
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PawLoyalty - Making appointments for past dates
If you need to make an appointment for a past date, on the pet card, click on Historical appointment. This will allow you to choose past dates. Then you can go to that date on the schedule and check the pet in/out. You will be able to put the date of ...
PawLoyalty - Petsitting appointments show duplicated on the employee calendar
When making a petsitting appointment, you need to choose Morning, Afternoon, or Evening. Otherwise it will show duplicated on the Employee Calendar. Please note: If you make the appointment through the Employee Calendar, you're not able to choose ...
PawLoyalty - Adding notes to appointments
You are able to add notes or special instructions to the pet card and these will be automatically added to appointments. To add special instructions, on the pet card, click Edit Profile. There are three fields but you can click the Add button to add ...
PawLoyalty - Waitlist appointments
PawLoyalty does not have a waitlist schedule to keep these appointments separate. You can create a room called Waitlist to put these appointments in. However, please note that these clients will also receive the confirmation email that the ...
Creating a recurring appointment
Recurring Appointment To set up a recurring appointment for a client that will have separate appts. You will go to the customer management page of the pet and choose recurring appointment.