PawLoyalty - Not able to transfer pets into another room

PawLoyalty - Not able to transfer pets into another room

If you are not able to transfer pets to another room, verify the setup.

Click on PawLoyalty, Administration.



Click on Resources.



Find the room and click Edit.
If this room is set to Private, that means only pets of the same family will be able to be booked into it.  You will not be able to move other family pets into this room through the Run Transfer screen.
Check the capacity.  If I put 5 here, I cannot transfer other pets if it will go over my 5 pet limit.




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